Making a complaint
Make a complaint
We always strive to give you the best service we can, however if you are unhappy with any aspect of our practice we encourage you to let us know by writing to our Practice Manager, who will investigate any issues and respond to you within the National guidelines.
If you are unhappy with our response, the issue can be raised with:
The Patient/Client ombudsman
Northern Ireland Ombudsman
Progressive House
33 Wellington Place
Belfast
BT1 6HN
Direct line Tel No: 02890233821
Quick Links
Practice Opening Hours
Monday - FridaySurgery Doors open 8:30am - 6:00pm
Phone lines closed 8:30-9am, 1pm-2pm and 5pm-6pm
Emergency number 02890392714 operates between 8-9am, 1-2pm and 5-6pm
Closed for Lunch
Surgery Doors closed 1:00pm - 2.00pm