028 9071 6333 (Reception)
028 9071 6300 (Prescriptions)

Making a complaint

Make a complaint

We always strive to give you the best service we can, however if you are unhappy with any aspect of our practice we encourage you to let us know by writing to our Practice Manager, who will investigate any issues and respond to you within the National guidelines.

If you are unhappy with our response, the issue can be raised with:

The Patient/Client ombudsman

Northern Ireland Ombudsman

Progressive House

33 Wellington Place



Direct line Tel No:  02890233821

Quick Links

Practice Opening Hours
Monday - Friday
Surgery Doors open 8:30am - 6:00pm

Phone lines closed 8:30-9am, 1pm-2pm and 5pm-6pm

Emergency number 02890392714 operates between 8-9am, 1-2pm and 5-6pm

Closed for Lunch
Surgery Doors closed 1:00pm - 2.00pm